Helicone vs Cloudways
Open-source LLM observability — 1-line integration via proxy
vs. Managed cloud hosting across DigitalOcean, Vultr, Linode, AWS, Google Cloud
Pricing tiers
Helicone
Hobby (Free)
10,000 requests/month. 7-day retention. 1 seat. Basic monitoring.
Free
Startup Discount
<2 years, <$5M funding: 50% off first year.
$0 base (usage-based)
Self-Hosted (OSS)
MIT-licensed. Run Helicone yourself for free.
$0 base (usage-based)
Pro
$79/month. 10k free + usage-based. Unlimited seats. Alerts, reports, HQL query language. 1-month retention.
$79/mo
Team
$799/month. 5 orgs, SOC-2 + HIPAA compliance, dedicated Slack, 3-month retention.
$799/mo
Enterprise
Custom MSA, SAML SSO, on-prem deploy, bulk discounts, forever retention.
Custom
Cloudways
Autonomous — Free Trial
3-day free trial. 1 server, 20 GB disk, 150 GB bandwidth.
Free
Flexible — DO Micro
DigitalOcean-backed. 1 vCPU, 2 GB RAM, 50 GB storage, 2 TB bandwidth. Starting tier.
$11/mo
Flexible — DO Medium
4 vCPU, 8 GB RAM, 160 GB, 5 TB bandwidth.
$88/mo
Autonomous — Growth
WordPress-optimized autoscaling. 1 baseline server, 20 GB disk, 150 GB bandwidth.
$100/mo
Autonomous — Scale
2 baseline servers, 50 GB disk, 250 GB bandwidth.
$200/mo
Flexible — DO 8XL
24 vCPU, 128 GB RAM, 2.56 TB storage, 11 TB bandwidth.
$342/mo
Autonomous — Plus
3 baseline servers, 100 GB disk, 1 TB bandwidth.
$400/mo
Enterprise
Custom autoscale, volume pricing.
Custom
Free-tier quotas head-to-head
Comparing hobby on Helicone vs auto-free-trial on Cloudways.
| Metric | Helicone | Cloudways |
|---|---|---|
| No overlapping quota metrics for these tiers. | ||
Features
Helicone · 16 features
- Alerts — Thresholds on error rate, latency, cost, usage. Pro+.
- Async Logging — Log AFTER the LLM call via SDK — zero added latency.
- Cost Tracking — Automatic cost calculation per call by provider/model.
- Dashboard — Request tables, aggregate metrics, cost breakdowns.
- Evaluators — LLM-as-judge + custom evaluators on runs.
- Experiments — A/B test different models/prompts.
- HQL (SQL over traces) — Query your logged data with SQL. Pro+.
- PII Redaction — Automatically scrub emails, credit cards, etc. from logs.
- Prompt Caching — Cache identical requests → save money.
- Prompts & Versions — Store + version + A/B test prompts.
- Proxy Mode — 1-line integration via base URL swap. Captures all requests.
- Rate Limiting — Per-user + per-key rate limit policies.
- Reports — Scheduled email reports with KPIs.
- Self-Hosting — Docker + k8s deployment.
- Sessions — Group related calls (chat sessions, agent runs).
- User Metrics — Per-user cost + usage segmentation.
Cloudways · 17 features
- Autonomous (WordPress) — Fully managed WordPress with autoscaling.
- Backups — Automated daily + on-demand. Retention configurable.
- Bot Protection — Cloudflare Enterprise bot filtering add-on.
- Bot Scaler — Autonomous: auto-scale based on traffic patterns.
- Breeze (WP cache plugin) — In-house WordPress caching plugin.
- CloudwaysCDN — Built-in CDN add-on (StackPath-backed).
- Flexible Plans — BYO-sized servers on any of 5 providers. Full control over stack.
- Free Let's Encrypt SSL — 1-click cert install + auto-renewal.
- Free Migration — 1 free app migration per plan. Cloudways team moves your site.
- Horizontal Scaling — Auto-scale app servers (Autonomous plans).
- Malware Protection — Add-on ($4/app/month). Scan + clean.
- Object Cache Pro — Included on certain plans. Redis-backed object cache for WP.
- SafeUpdates — Automated WordPress plugin/theme updates with rollback.
- Staging Environments — 1-click staging clones with push-to-live.
- Team Collaboration — Invite team members with granular role permissions.
- Thunderstack (Optimized) — Apache + Nginx + Varnish + Redis + Memcached preconfigured for speed.
- Vertical Scaling — Resize server specs without migration.
Developer interfaces
| Kind | Helicone | Cloudways |
|---|---|---|
| CLI | Helicone CLI | — |
| SDK | helicone (npm), helicone-python | — |
| REST | Async Logging API, Helicone Proxy, Query API (HQL) | Cloudways API |
| OTHER | Helicone Dashboard, Webhooks | Cloudways Platform (web UI), Server SSH Access, SFTP |
Staxly is an independent catalog of developer platforms. Outbound links to Helicone and Cloudways are plain references to their official websites. Pricing is verified against vendor pages at publication time — reconfirm before buying.
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