Knock vs OneSignal
Notifications-as-a-service: in-app feeds, email, push, SMS, chat via one API
vs. Mobile + web push, email, SMS, and in-app messaging at consumer scale
Pricing tiers
Knock
Developer
Free forever. 10K messages, 500 guide users, 500 AI credits/month.
$0 base (usage-based)
Starter
$250/mo. 50K messages, 2.5K guide users, 2K AI credits. Remove branding.
$250/mo
Enterprise
Custom pricing. White-label, i18n, data warehouse, Datadog, SCIM, SAML, HIPAA/BAA.
Custom
OneSignal
Free
Unlimited mobile push, 10K web push subs, 10K email/mo, 1 journey. GDPR compliant.
Free
Growth
$19/mo + usage. 20K email/mo included, then $1.50/1K. 3 journeys. Advanced in-app.
$19/mo
Professional
Custom. Unlimited volume, 20 journeys, CSV export, prioritized support.
Custom
Enterprise
Custom. Dedicated CSM, SLA, frequency capping, advanced permissions, HIPAA options.
Custom
Free-tier quotas head-to-head
Comparing starter on Knock vs free on OneSignal.
| Metric | Knock | OneSignal |
|---|---|---|
| active journeys | — | 1 journeys |
| email monthly | — | 10000 emails/mo |
| guide users | 2500 users | — |
| guide users overage | $0.05/user USD/user | — |
| messages monthly | 50000 messages/mo | — |
| messages overage | $0.005/message USD/message | — |
| mobile push | — | Unlimited subscribers |
| web push subscribers | — | 10000 subscribers |
Features
Knock · 13 features
- AI Agents — Autonomous notification drafting & workflow generation.
- Batch + Digest — Group notifications into digests on schedule or window.
- Chat — Slack, Microsoft Teams, Discord.
- Email — Send via SendGrid/Postmark/Resend/Mailgun/AWS SES as relays.
- Guides — In-product messaging, announcements, modals, banners.
- i18n / Localization — Translate templates by user locale.
- In-App Feed — Notification inbox with React/Vue/iOS/Android drop-in components.
- Multi-tenancy — Per-tenant branding, preferences, quiet hours.
- Outbound Webhooks — Subscribe to delivery events.
- Preferences — User + tenant preference center with granular controls.
- Push — iOS (APNs), Android (FCM), Expo, Web Push.
- SMS — Twilio, MessageBird, Telnyx, Vonage as providers.
- Workflows — Visual notification orchestration (branch, batch, delay, throttle).
OneSignal · 12 features
- A/B Testing — Split testing across push, email, in-app.
- Analytics + Cohorts — Delivery, open, click, conversion metrics + retention cohorts.
- Email — Transactional + marketing email with templates.
- Frequency Capping — Limit message frequency per user.
- In-App Messaging — In-app banners, modals, surveys, carousels triggered by events.
- Intelligent Delivery — Optimize send time per user with ML.
- Journeys — Multi-step automations with branching, delays, actions.
- Live Activities — iOS Dynamic Island + Live Activities.
- Mobile Push — iOS (APNs), Android (FCM/HMS) push notifications.
- Segments — Dynamic audience targeting by tags, location, behavior.
- SMS — Two-way SMS in 200+ countries.
- Web Push — Browser push via service workers (Chrome, Firefox, Edge, Safari, Opera).
Developer interfaces
| Kind | Knock | OneSignal |
|---|---|---|
| CLI | Knock CLI | — |
| SDK | knockapi (Python), knockapi (Ruby), knock-elixir, knock-go, knock-java, @knocklabs/node, @knocklabs/react | OneSignal Android SDK, onesignal_flutter, OneSignal iOS SDK, @onesignal/node-onesignal, OneSignal Unity SDK, OneSignal Web SDK, react-native-onesignal |
| REST | Knock REST API | OneSignal REST API |
| MCP | Knock MCP Server | — |
| OTHER | Outbound Webhooks | Outbound Webhooks |
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