Knock vs Pinecone
Notifications-as-a-service: in-app feeds, email, push, SMS, chat via one API
vs. Managed vector database for AI — RAG, semantic search, recommendations
Pricing tiers
Knock
Developer
Free forever. 10K messages, 500 guide users, 500 AI credits/month.
$0 base (usage-based)
Starter
$250/mo. 50K messages, 2.5K guide users, 2K AI credits. Remove branding.
$250/mo
Enterprise
Custom pricing. White-label, i18n, data warehouse, Datadog, SCIM, SAML, HIPAA/BAA.
Custom
Pinecone
Starter (Free)
2 GB storage, 2M write units/mo, 1M read units/mo, up to 5 indexes. us-east-1 AWS only.
Free
Standard
$50/month minimum. Unlimited storage ($0.33/GB/mo) + writes ($4-4.50/M) + reads ($16-18/M). 20 indexes/project. Multi-region, multi-cloud.
$50/mo
HIPAA Add-on
$190/month add-on for HIPAA-eligible workloads.
$190/mo
Enterprise
$500/month minimum. Higher per-unit rates for dedicated infra + SLA. 200 indexes.
$500/mo
Free-tier quotas head-to-head
Comparing starter on Knock vs starter on Pinecone.
| Metric | Knock | Pinecone |
|---|---|---|
| guide users | 2500 users | — |
| guide users overage | $0.05/user USD/user | — |
| messages monthly | 50000 messages/mo | — |
| messages overage | $0.005/message USD/message | — |
Features
Knock · 13 features
- AI Agents — Autonomous notification drafting & workflow generation.
- Batch + Digest — Group notifications into digests on schedule or window.
- Chat — Slack, Microsoft Teams, Discord.
- Email — Send via SendGrid/Postmark/Resend/Mailgun/AWS SES as relays.
- Guides — In-product messaging, announcements, modals, banners.
- i18n / Localization — Translate templates by user locale.
- In-App Feed — Notification inbox with React/Vue/iOS/Android drop-in components.
- Multi-tenancy — Per-tenant branding, preferences, quiet hours.
- Outbound Webhooks — Subscribe to delivery events.
- Preferences — User + tenant preference center with granular controls.
- Push — iOS (APNs), Android (FCM), Expo, Web Push.
- SMS — Twilio, MessageBird, Telnyx, Vonage as providers.
- Workflows — Visual notification orchestration (branch, batch, delay, throttle).
Pinecone · 13 features
- Backups + PITR — Automated + manual backups.
- HIPAA Eligible — BAA available via add-on.
- Metadata Filtering — Filter vectors on metadata at query time.
- Monitoring — Metrics endpoint, export to Datadog/Prometheus.
- Namespaces — Multi-tenancy inside an index. Isolate vectors per customer.
- Pinecone Assistant — RAG-as-a-service: upload docs → get a ready chat endpoint.
- Pinecone Inference — Hosted embedding models (multilingual-e5, llama-text-embed-v2, etc.) inside data…
- Pod-Based Indexes — Dedicated pods (p1, s1, p2) for consistent low-latency workloads.
- Private Networking — AWS PrivateLink / VPC peering on Enterprise.
- RBAC — Per-project + per-API-key roles.
- Rerank (Cohere-backed) — Optional reranker on top of vector search.
- Serverless Indexes — Pay per use. No provisioning. Auto-scales.
- Sparse-Dense Vectors — Hybrid search: sparse (keyword) + dense (semantic) together.
Developer interfaces
| Kind | Knock | Pinecone |
|---|---|---|
| CLI | Knock CLI | Pinecone CLI |
| SDK | knockapi (Python), knockapi (Ruby), knock-elixir, knock-go, knock-java, @knocklabs/node, @knocklabs/react | go-pinecone, @pinecone-database/pinecone, pinecone-java-client, Pinecone.NET, pinecone (Python) |
| REST | Knock REST API | Data Plane (per-index), Pinecone Control Plane |
| MCP | Knock MCP Server | Pinecone MCP |
| OTHER | Outbound Webhooks | — |
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