Knock vs Portkey
Notifications-as-a-service: in-app feeds, email, push, SMS, chat via one API
vs. Enterprise AI gateway + observability + guardrails + prompt mgmt
Pricing tiers
Knock
Developer
Free forever. 10K messages, 500 guide users, 500 AI credits/month.
$0 base (usage-based)
Starter
$250/mo. 50K messages, 2.5K guide users, 2K AI credits. Remove branding.
$250/mo
Enterprise
Custom pricing. White-label, i18n, data warehouse, Datadog, SCIM, SAML, HIPAA/BAA.
Custom
Portkey
Developer (Free)
Free forever. 10k logs/month. Universal API + key management. 3 prompt templates. Basic observability.
Free
Gateway (OSS)
MIT-licensed gateway only (no observability UI). Self-host for routing/fallbacks.
$0 base (usage-based)
Production
$49/month. 100k logs ($9 per additional 100k). Fallbacks, load balancing, retries, semantic caching. Unlimited prompts. RBAC.
$49/mo
Enterprise
Custom. 10M+ logs/month. Custom guardrails, advanced evals, SSO, budget controls, VPC + on-prem, SOC2, HIPAA, GDPR.
Custom
Free-tier quotas head-to-head
Comparing starter on Knock vs free on Portkey.
| Metric | Knock | Portkey |
|---|---|---|
| guide users | 2500 users | — |
| guide users overage | $0.05/user USD/user | — |
| messages monthly | 50000 messages/mo | — |
| messages overage | $0.005/message USD/message | — |
Features
Knock · 13 features
- AI Agents — Autonomous notification drafting & workflow generation.
- Batch + Digest — Group notifications into digests on schedule or window.
- Chat — Slack, Microsoft Teams, Discord.
- Email — Send via SendGrid/Postmark/Resend/Mailgun/AWS SES as relays.
- Guides — In-product messaging, announcements, modals, banners.
- i18n / Localization — Translate templates by user locale.
- In-App Feed — Notification inbox with React/Vue/iOS/Android drop-in components.
- Multi-tenancy — Per-tenant branding, preferences, quiet hours.
- Outbound Webhooks — Subscribe to delivery events.
- Preferences — User + tenant preference center with granular controls.
- Push — iOS (APNs), Android (FCM), Expo, Web Push.
- SMS — Twilio, MessageBird, Telnyx, Vonage as providers.
- Workflows — Visual notification orchestration (branch, batch, delay, throttle).
Portkey · 18 features
- AI Gateway — Unified OpenAI-compatible API to 250+ LLMs.
- Alerts — Thresholds on latency, error rate, cost, usage.
- Budget Controls — Per-key + per-team spending limits.
- Evaluations — Built-in evaluator templates + custom.
- Fallbacks — Config-driven provider fallback chains.
- Guardrails — Pre/post processors for safety + compliance.
- Load Balancing — Round-robin, weighted, least-latency across providers.
- MCP Support — Use MCP servers as tools through gateway.
- Observability — Logs, traces, feedback, alerts, cost tracking.
- OSS Gateway — Open-source gateway (portkey-ai/gateway).
- Prompt Library — Shared prompt library + public marketplace.
- Prompt Templates — Version + test + collaborate on prompts.
- Retries — Configurable retry policies per route.
- Role-Based Access Control — Team permissions on prompts + keys.
- Semantic Caching — Vector-based cache on query meaning.
- Simple Caching — Exact-match cache.
- Virtual Keys — Per-app keys with budget + rate limits + permissions.
- VPC Deployment (Ent) — Deploy in your own VPC for compliance.
Developer interfaces
| Kind | Knock | Portkey |
|---|---|---|
| CLI | Knock CLI | Portkey CLI |
| SDK | knockapi (Python), knockapi (Ruby), knock-elixir, knock-go, knock-java, @knocklabs/node, @knocklabs/react | portkey-ai (Node), portkey-ai (Python) |
| REST | Knock REST API | Portkey API (OpenAI-compat) |
| MCP | Knock MCP Server | Portkey MCP |
| OTHER | Outbound Webhooks | Portkey Dashboard |
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