Loops vs LlamaIndex
Email marketing for SaaS — loops, transactional, campaigns in one
vs. Data framework for LLMs — RAG-first with LlamaCloud + LlamaParse
Pricing tiers
Loops
Free
1,000 subscribed contacts. 4,000 sends/month. All features. Loops footer on emails.
Free
Paid — 1.5k
1,500 contacts. Unlimited sends. No footer.
$15/mo
Paid — 5k
5,000 contacts. Unlimited sends.
$49/mo
Paid — 10k
10,000 contacts.
$99/mo
Paid — 25k
25,000 contacts.
$199/mo
Paid — 50k
50,000 contacts.
$349/mo
Custom
>100k contacts — contact sales.
Custom
LlamaIndex
OSS (MIT)
MIT-licensed core. Python + TypeScript. Free forever.
$0 base (usage-based)
LlamaCloud — Free
Free tier of LlamaCloud. 1,000 pages/day via LlamaParse. Basic indexing.
Free
LlamaCloud — Paid
Pay-per-page parsing + usage-based indexing. $0.003 per page (Fast mode).
$0 base (usage-based)
LlamaCloud Enterprise
Custom. SSO, SOC2, higher rate limits, private index hosting.
Custom
Free-tier quotas head-to-head
Comparing free on Loops vs oss on LlamaIndex.
| Metric | Loops | LlamaIndex |
|---|---|---|
| No overlapping quota metrics for these tiers. | ||
Features
Loops · 12 features
- API Keys — Scoped keys for testing vs production.
- Audiences (Segments) — Filter contacts by properties + event behavior.
- Campaign Analytics — Open/click/unsubscribe rates, heatmaps, A/B significance.
- Campaigns — One-off broadcasts to audience segments. Schedule + A/B test subject.
- Contacts — Contact records with custom properties (strings, numbers, booleans, dates).
- Email Editor — Visual block-based + Markdown + HTML modes.
- Events — Send events to trigger loops/journeys or filter audiences.
- Loops (Automations) — Event-triggered automation flows with delays + conditions.
- Mailing Lists — Opt-in lists with subscribe/unsubscribe preferences per list.
- Template Library — Pre-built templates for SaaS use cases (onboarding, digest, launch).
- Transactional API — Send transactional emails (receipts, password resets) via /transactional endpoin…
- Webhooks — Subscribe to contact/event changes.
LlamaIndex · 16 features
- Agents — Agent patterns: ReAct, function-calling, multi-agent workflows.
- Document Readers — 200+ readers for PDF, web, Google Drive, SharePoint, Notion, S3, Slack.
- Evaluations — Built-in eval framework: faithfulness, context precision/recall.
- LlamaCloud — Managed indexing + retrieval platform. File connectors, auto-chunking, retrieval…
- LlamaExtract — Schema-based structured extraction from unstructured docs.
- LlamaHub — Community marketplace of readers, tools, prompts.
- LlamaParse — Best-in-class PDF + complex document parser. Tables, math, layout preserved.
- Multimodal — Image + text models, image retrieval.
- Node Parsers — Document chunkers: token, sentence, semantic, hierarchical.
- Observability (OpenLLMetry) — OTel-based tracing baked in.
- Property Graph — Graph-based RAG (knowledge graphs from unstructured data).
- Query Engines — Retrieval + response synthesis combos — router, sub-question, tree, etc.
- RAG — End-to-end RAG patterns: ingest → index → retrieve → synthesize.
- Tools — 50+ pre-built tool integrations.
- Vector Store Integrations — 50+ vector DB integrations.
- Workflows — Event-driven agent workflows (AgentWorkflow).
Developer interfaces
| Kind | Loops | LlamaIndex |
|---|---|---|
| SDK | @loops/loops, loops-py | llama-index (Python), llamaindex (TS) |
| REST | Loops REST API | LlamaCloud API, LlamaParse API |
| MCP | — | LlamaIndex MCP |
| OTHER | Webhooks | — |
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