Loops vs Medusa
Email marketing for SaaS — loops, transactional, campaigns in one
vs. Open-source commerce engine — build custom storefronts with Next.js + Node
Pricing tiers
Loops
Free
1,000 subscribed contacts. 4,000 sends/month. All features. Loops footer on emails.
Free
Paid — 1.5k
1,500 contacts. Unlimited sends. No footer.
$15/mo
Paid — 5k
5,000 contacts. Unlimited sends.
$49/mo
Paid — 10k
10,000 contacts.
$99/mo
Paid — 25k
25,000 contacts.
$199/mo
Paid — 50k
50,000 contacts.
$349/mo
Custom
>100k contacts — contact sales.
Custom
Medusa
OSS (self-host)
$0. MIT license. Run Medusa backend + admin on your infra.
$0 base (usage-based)
Medusa Cloud Free
$0. Hobby projects. Shared infra. Community support.
Free
Medusa Cloud Pro
$99/mo. Production support. Dedicated DB. Priority.
$99/mo
Enterprise
Custom. SSO, SLA, dedicated cluster, PCI.
Custom
Free-tier quotas head-to-head
Comparing free on Loops vs oss on Medusa.
| Metric | Loops | Medusa |
|---|---|---|
| No overlapping quota metrics for these tiers. | ||
Features
Loops · 12 features
- API Keys — Scoped keys for testing vs production.
- Audiences (Segments) — Filter contacts by properties + event behavior.
- Campaign Analytics — Open/click/unsubscribe rates, heatmaps, A/B significance.
- Campaigns — One-off broadcasts to audience segments. Schedule + A/B test subject.
- Contacts — Contact records with custom properties (strings, numbers, booleans, dates).
- Email Editor — Visual block-based + Markdown + HTML modes.
- Events — Send events to trigger loops/journeys or filter audiences.
- Loops (Automations) — Event-triggered automation flows with delays + conditions.
- Mailing Lists — Opt-in lists with subscribe/unsubscribe preferences per list.
- Template Library — Pre-built templates for SaaS use cases (onboarding, digest, launch).
- Transactional API — Send transactional emails (receipts, password resets) via /transactional endpoin…
- Webhooks — Subscribe to contact/event changes.
Medusa · 16 features
- Admin Dashboard — React-based admin UI.
- Auth — Customer + admin auth with JWT.
- Cart — Multi-region carts with tax/pricing logic.
- Checkout — Multi-step checkout flow.
- Customers + Groups — Customer records + B2B groups.
- Dynamic Pricing — Price lists, rules, customer-specific.
- Event Bus — Async events via Redis / RabbitMQ.
- File Service — Pluggable storage (S3, local).
- Gift Cards — Native gift-card support.
- Inventory + Multi-warehouse — Stock tracking across locations.
- Next.js Starter — Production-ready Next.js storefront.
- Orders + Fulfillment — Full order lifecycle (edits, returns, exchanges).
- Products + Variants — Products with options, variants, images.
- Promotions + Discounts — Rule-based promos, campaigns.
- Tax Providers — Pluggable tax calculation.
- Workflows Engine — Durable saga-style business logic.
Developer interfaces
| Kind | Loops | Medusa |
|---|---|---|
| CLI | — | medusa CLI |
| SDK | @loops/loops, loops-py | @medusajs/js-sdk |
| REST | Loops REST API | Medusa Admin API, Medusa Store API |
| MCP | — | Medusa MCP |
| OTHER | Webhooks | Medusa Admin UI, Next.js Starter |
Staxly is an independent catalog of developer platforms. Outbound links to Loops and Medusa are plain references to their official websites. Pricing is verified against vendor pages at publication time — reconfirm before buying.
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