Mailgun vs Twilio
Email API for developers with deep deliverability tooling
vs. Programmable SMS, voice, WhatsApp, email, video — global communication cloud
Pricing tiers
Mailgun
Free
100 emails/day. 1 custom domain, 1-day log retention, 1 inbound route. No credit card.
Free
Basic
$15/month. 10,000 emails/month, no daily limit, 5 inbound routes.
$15/mo
Foundation
$35/month (1st month free). 50,000 emails/month, 1,000 custom domains, 5-day retention.
$35/mo
Scale
$90/month. 100,000 emails/month, SAML SSO, 5,000 email validations, dedicated IP pools, 30-day retention.
$90/mo
Enterprise
Custom. Deliverability services, managed onboarding.
Custom
Twilio
Pay-as-you-go
No monthly fee. Per-unit pricing for SMS, Voice, etc. Free $15 trial credit on signup.
$0 base (usage-based)
Volume Discounts
Auto-negotiated lower per-message rates when monthly spend grows.
$0 base (usage-based)
Enterprise
Custom contracts, SLA, dedicated support, private hosting.
Custom
Free-tier quotas head-to-head
Comparing free on Mailgun vs payg on Twilio.
| Metric | Mailgun | Twilio |
|---|---|---|
| No overlapping quota metrics for these tiers. | ||
Features
Mailgun · 14 features
- Batch Sending — Send up to 1,000 recipients per API call via recipient variables.
- Dedicated IPs — IP pools with auto warmup. Scale+ tier.
- Deliverability Suite — Inbox placement testing, DMARC reporting, seed lists.
- Email Logs — Searchable log of all send attempts + events.
- Email Templates — Template builder + variables + versioning.
- Email Validation — Real-time email verification (syntax, MX, role accounts, disposable).
- EU Region — Data stored in EU for GDPR-sensitive customers.
- Inbound Routing — Route incoming emails to URLs/SMTP. Attachment forwarding.
- Mailing Lists — Unlimited mailing lists with bulk subscribe/unsubscribe.
- Open/Click Tracking — HTML + text tracking with configurable tracking domain.
- SAML SSO — Scale+ tier.
- Send API — REST/SMTP send with MIME + tracking.
- Tags — Tag messages to slice stats.
- Webhook Events — delivered, opened, clicked, unsubscribed, complained, permanent_fail, temporary_…
Twilio · 16 features
- Conversations API — Unified 2-way messaging across SMS, WhatsApp, MMS, Chat.
- Functions — Serverless Node.js runtime inside Twilio.
- Lookup — Validate phone number, carrier type, SIM swap detection.
- Marketing Campaigns — Via SendGrid; email campaigns product.
- Programmable MMS — Multimedia messaging (US/CA).
- Programmable SMS — Global SMS send/receive with delivery tracking, A2P 10DLC, short codes.
- Programmable Video — WebRTC video rooms + recording + composition.
- Programmable Voice — Outbound/inbound calls, call queuing, IVR, recording, SIP trunking.
- RCS Messaging — Rich Communication Services with verified sender brands, media, buttons.
- Segment (CDP) — Customer Data Platform owned by Twilio.
- SendGrid (Email) — Twilio-owned email product. Separately priced.
- Studio (visual) — No-code flow builder for IVR, messaging workflows.
- Twilio Engage — Multi-channel marketing orchestration on Segment data.
- Twilio Flex — Programmable contact center (cloud CCaaS).
- Verify (2FA) — Multi-channel OTP: SMS, voice, email, WhatsApp, Push, TOTP.
- WhatsApp Business — Official WhatsApp Business API via Twilio as BSP.
Developer interfaces
| Kind | Mailgun | Twilio |
|---|---|---|
| CLI | — | Twilio CLI |
| SDK | mailgun.js (Node), mailgun-php, mailgun-python, mailgun-ruby | twilio-csharp, twilio-go, twilio-java, twilio (Node), twilio-php, twilio-python, twilio-ruby |
| REST | Mailgun REST API | Twilio REST API |
| MCP | — | Twilio MCP Server |
| OTHER | Inbound Routing, SMTP Relay, Webhooks | Status Callback Webhooks, Studio Flow (no-code), Twilio Functions (Node), TwiML (XML markup) |
Staxly is an independent catalog of developer platforms. Outbound links to Mailgun and Twilio are plain references to their official websites. Pricing is verified against vendor pages at publication time — reconfirm before buying.
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