Novu vs LlamaIndex
Open-source notification infrastructure — workflows across email, SMS, push, chat, in-app
vs. Data framework for LLMs — RAG-first with LlamaCloud + LlamaParse
Pricing tiers
Novu
Free
10K workflow runs/mo. All channels. 20 workflows, 2 environments, 3 team members, 24h retention.
Free
Self-hosted (OSS)
Open source (MIT). Run locally or on own infrastructure. No usage limits.
$0 base (usage-based)
Pro
From $30/mo. 30K+ runs, 7-day retention, branding removal, advanced email editor.
$30/mo
Team
From $250/mo. 250K+ runs, 10 envs, 90-day retention, RBAC, 600 RPS.
$250/mo
Enterprise
Custom. 10M+ runs, HIPAA BAA, SSO/OIDC, data residency (SG/UK/AU/JP/KR), self-hosted/VPC.
Custom
LlamaIndex
OSS (MIT)
MIT-licensed core. Python + TypeScript. Free forever.
$0 base (usage-based)
LlamaCloud — Free
Free tier of LlamaCloud. 1,000 pages/day via LlamaParse. Basic indexing.
Free
LlamaCloud — Paid
Pay-per-page parsing + usage-based indexing. $0.003 per page (Fast mode).
$0 base (usage-based)
LlamaCloud Enterprise
Custom. SSO, SOC2, higher rate limits, private index hosting.
Custom
Free-tier quotas head-to-head
Comparing free on Novu vs oss on LlamaIndex.
| Metric | Novu | LlamaIndex |
|---|---|---|
| retention | 1 days | — |
| workflow runs monthly | 10000 runs/mo | — |
| workflows | 20 workflows | — |
Features
Novu · 15 features
- Activity Feed — Message-by-message delivery timeline.
- Chat — Slack, Microsoft Teams, Discord, Mattermost, WhatsApp, WeChat.
- Email — SendGrid, Postmark, Mailgun, AWS SES, Resend, SMTP, Plunk, Mailjet, Sparkpost, M…
- Inbox — React/Next/Vue/Angular in-app Inbox component.
- Layouts — Reusable email layouts with template nesting.
- Multi-tenancy — Per-tenant branding, templates, preferences.
- Novu Framework — Code-first workflow DSL (TypeScript) colocated with app code.
- Preferences — Per-subscriber + global notification preferences.
- Push — APNs, FCM, Expo, OneSignal, Pushpad, Pusher.
- Self-hosting — Docker Compose / Kubernetes deployment of full stack.
- SMS — Twilio, MessageBird, Plivo, Nexmo, Termii, Sendchamp, Africa's Talking, Kannel, …
- Subscribers — Subscriber profiles with channels, preferences, topics.
- Topics — Pub/sub style subscribe many users to a topic.
- Translations — i18n support for templates.
- Workflows — Code-first or visual notification workflows with steps, branches, delays.
LlamaIndex · 16 features
- Agents — Agent patterns: ReAct, function-calling, multi-agent workflows.
- Document Readers — 200+ readers for PDF, web, Google Drive, SharePoint, Notion, S3, Slack.
- Evaluations — Built-in eval framework: faithfulness, context precision/recall.
- LlamaCloud — Managed indexing + retrieval platform. File connectors, auto-chunking, retrieval…
- LlamaExtract — Schema-based structured extraction from unstructured docs.
- LlamaHub — Community marketplace of readers, tools, prompts.
- LlamaParse — Best-in-class PDF + complex document parser. Tables, math, layout preserved.
- Multimodal — Image + text models, image retrieval.
- Node Parsers — Document chunkers: token, sentence, semantic, hierarchical.
- Observability (OpenLLMetry) — OTel-based tracing baked in.
- Property Graph — Graph-based RAG (knowledge graphs from unstructured data).
- Query Engines — Retrieval + response synthesis combos — router, sub-question, tree, etc.
- RAG — End-to-end RAG patterns: ingest → index → retrieve → synthesize.
- Tools — 50+ pre-built tool integrations.
- Vector Store Integrations — 50+ vector DB integrations.
- Workflows — Event-driven agent workflows (AgentWorkflow).
Developer interfaces
| Kind | Novu | LlamaIndex |
|---|---|---|
| CLI | Novu CLI | — |
| SDK | go-novu, @novu/api, @novu/framework, novu-java, novu-kotlin, novu-php, novu (Python), @novu/react (Inbox), novu-ruby | llama-index (Python), llamaindex (TS) |
| REST | Novu REST API | LlamaCloud API, LlamaParse API |
| MCP | — | LlamaIndex MCP |
| OTHER | Outbound Webhooks, Self-hosted (Docker) | — |
Staxly is an independent catalog of developer platforms. Some links to Novu and LlamaIndex may be affiliate links — Staxly may earn a commission if you sign up through them, at no extra cost to you. Pricing is verified against vendor pages at publication time — reconfirm before buying.
Want this comparison in your AI agent's context? Install the free Staxly MCP server.