Novu vs Retool
Open-source notification infrastructure — workflows across email, SMS, push, chat, in-app
vs. The low-code platform for internal tools, workflows, and AI agents
Pricing tiers
Novu
Free
10K workflow runs/mo. All channels. 20 workflows, 2 environments, 3 team members, 24h retention.
Free
Self-hosted (OSS)
Open source (MIT). Run locally or on own infrastructure. No usage limits.
$0 base (usage-based)
Pro
From $30/mo. 30K+ runs, 7-day retention, branding removal, advanced email editor.
$30/mo
Team
From $250/mo. 250K+ runs, 10 envs, 90-day retention, RBAC, 600 RPS.
$250/mo
Enterprise
Custom. 10M+ runs, HIPAA BAA, SSO/OIDC, data residency (SG/UK/AU/JP/KR), self-hosted/VPC.
Custom
Retool
Free
$0. Up to 5 users. Unlimited apps + mobile. 500 workflow runs/month. 5GB DB + storage. 20 hrs/mo Agents.
Free
Team
$10/builder/mo + $5/internal user/mo. 5k workflow runs. Staging env. App releases.
$10/mo
Business
$50/builder/mo + $15/internal user/mo. Audit logs, rich permissions, portals, embedded apps, external user pricing.
$50/mo
Enterprise
Custom. SAML/OIDC SSO, source control, error monitoring, full white-labeling, volume discounts.
Custom
Free-tier quotas head-to-head
Comparing free on Novu vs free on Retool.
| Metric | Novu | Retool |
|---|---|---|
| retention | 1 days | — |
| workflow runs monthly | 10000 runs/mo | — |
| workflows | 20 workflows | — |
Features
Novu · 15 features
- Activity Feed — Message-by-message delivery timeline.
- Chat — Slack, Microsoft Teams, Discord, Mattermost, WhatsApp, WeChat.
- Email — SendGrid, Postmark, Mailgun, AWS SES, Resend, SMTP, Plunk, Mailjet, Sparkpost, M…
- Inbox — React/Next/Vue/Angular in-app Inbox component.
- Layouts — Reusable email layouts with template nesting.
- Multi-tenancy — Per-tenant branding, templates, preferences.
- Novu Framework — Code-first workflow DSL (TypeScript) colocated with app code.
- Preferences — Per-subscriber + global notification preferences.
- Push — APNs, FCM, Expo, OneSignal, Pushpad, Pusher.
- Self-hosting — Docker Compose / Kubernetes deployment of full stack.
- SMS — Twilio, MessageBird, Plivo, Nexmo, Termii, Sendchamp, Africa's Talking, Kannel, …
- Subscribers — Subscriber profiles with channels, preferences, topics.
- Topics — Pub/sub style subscribe many users to a topic.
- Translations — i18n support for templates.
- Workflows — Code-first or visual notification workflows with steps, branches, delays.
Retool · 14 features
- Apps (Web + Mobile) — Drag-drop UI builder with 100+ components.
- Audit Logs — Track every user action.
- Custom JavaScript — Write JS anywhere in app logic.
- MCP Support — Expose Retool workflows to AI agents.
- Modules — Reusable component bundles.
- Retool Agents — AI agents that use Retool queries + apps as tools.
- Retool Database — Managed Postgres with GUI + collab.
- Retool Embed — Embed apps into your SaaS.
- Retool Forms — Public forms that write to DBs.
- Retool Portals — External-facing apps for customers.
- SAML/OIDC SSO (Ent) — Enterprise auth.
- Source Control (Ent) — Git-backed version control for apps.
- White-labeling (Ent) — Full brand customization.
- Workflows — Cron + webhook-triggered automations with branching.
Developer interfaces
| Kind | Novu | Retool |
|---|---|---|
| CLI | Novu CLI | — |
| SDK | go-novu, @novu/api, @novu/framework, novu-java, novu-kotlin, novu-php, novu (Python), @novu/react (Inbox), novu-ruby | — |
| REST | Novu REST API | Retool REST API (Workflows) |
| MCP | — | Retool MCP |
| OTHER | Outbound Webhooks, Self-hosted (Docker) | Retool Database, Retool Editor, Self-Hosted (on-prem) |
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