Novu vs Zapier
Open-source notification infrastructure — workflows across email, SMS, push, chat, in-app
vs. The OG automation platform — 8,000+ app integrations + Zapier Copilot AI
Pricing tiers
Novu
Free
10K workflow runs/mo. All channels. 20 workflows, 2 environments, 3 team members, 24h retention.
Free
Self-hosted (OSS)
Open source (MIT). Run locally or on own infrastructure. No usage limits.
$0 base (usage-based)
Pro
From $30/mo. 30K+ runs, 7-day retention, branding removal, advanced email editor.
$30/mo
Team
From $250/mo. 250K+ runs, 10 envs, 90-day retention, RBAC, 600 RPS.
$250/mo
Enterprise
Custom. 10M+ runs, HIPAA BAA, SSO/OIDC, data residency (SG/UK/AU/JP/KR), self-hosted/VPC.
Custom
Zapier
Free
100 tasks/month. Two-step Zaps. Zapier Copilot with daily limits. Unlimited Zaps, Tables, Interfaces.
Free
Professional
$19.99/month annual. Multi-step Zaps. Unlimited premium apps. Webhooks. Email + chat support. AI fields.
$20/mo
Team
$69/month annual. 25 users. Shared Zaps/folders. Shared connections. SAML SSO. Premier support.
$69/mo
Enterprise
Custom. Unlimited users, advanced admin, VPC peering, observability, TAM.
Custom
Free-tier quotas head-to-head
Comparing free on Novu vs free on Zapier.
| Metric | Novu | Zapier |
|---|---|---|
| retention | 1 days | — |
| workflow runs monthly | 10000 runs/mo | — |
| workflows | 20 workflows | — |
Features
Novu · 15 features
- Activity Feed — Message-by-message delivery timeline.
- Chat — Slack, Microsoft Teams, Discord, Mattermost, WhatsApp, WeChat.
- Email — SendGrid, Postmark, Mailgun, AWS SES, Resend, SMTP, Plunk, Mailjet, Sparkpost, M…
- Inbox — React/Next/Vue/Angular in-app Inbox component.
- Layouts — Reusable email layouts with template nesting.
- Multi-tenancy — Per-tenant branding, templates, preferences.
- Novu Framework — Code-first workflow DSL (TypeScript) colocated with app code.
- Preferences — Per-subscriber + global notification preferences.
- Push — APNs, FCM, Expo, OneSignal, Pushpad, Pusher.
- Self-hosting — Docker Compose / Kubernetes deployment of full stack.
- SMS — Twilio, MessageBird, Plivo, Nexmo, Termii, Sendchamp, Africa's Talking, Kannel, …
- Subscribers — Subscriber profiles with channels, preferences, topics.
- Topics — Pub/sub style subscribe many users to a topic.
- Translations — i18n support for templates.
- Workflows — Code-first or visual notification workflows with steps, branches, delays.
Zapier · 18 features
- AI Actions — LLM-powered actions inside Zaps (summarize, extract, classify).
- Chatbots — AI chatbots that trigger Zaps.
- Code by Zapier — Run JS or Python inside a Zap step.
- Delays — Schedule step execution.
- Filters — Condition-based step skipping.
- Formatter — Data transforms (date, text, number, utilities).
- Paths — If/else branching inside Zaps.
- Premier Support — Team+ chat + email priority.
- SAML SSO — Team+ SAML authentication.
- Storage by Zapier — Simple key-value store across Zaps.
- Webhooks by Zapier — Custom HTTP triggers + actions.
- Zapier Agents — Autonomous AI agents with 8k+ app access.
- Zapier Canvas — Visual workflow diagrams for planning.
- Zapier Copilot — Build Zaps from natural-language description.
- Zapier Interfaces — No-code forms + pages + chatbots from Zaps.
- Zapier MCP — Bring 8k+ Zapier integrations to Claude + other MCP clients.
- Zapier Tables — No-code DB integrated with Zaps.
- Zaps (workflows) — Multi-step automations across apps.
Developer interfaces
| Kind | Novu | Zapier |
|---|---|---|
| CLI | Novu CLI | Zapier Platform CLI |
| SDK | go-novu, @novu/api, @novu/framework, novu-java, novu-kotlin, novu-php, novu (Python), @novu/react (Inbox), novu-ruby | — |
| REST | Novu REST API | Zapier Platform API |
| MCP | — | Zapier MCP |
| OTHER | Outbound Webhooks, Self-hosted (Docker) | Webhooks by Zapier, Zapier Web App |
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