Rollbar vs Medusa
Continuous code improvement — real-time error tracking + AI triage
vs. Open-source commerce engine — build custom storefronts with Next.js + Node
Pricing tiers
Rollbar
Free
$0. 5,000 events/month. 1 user. 30-day retention. Basic alerts.
Free
Essentials
$21/mo (starting). 25K events/mo. Unlimited users. 30-day retention. Slack/Jira integrations.
$21/mo
Advanced
$79/mo (starting). 100K events/mo. Deployment tracking, RQL, AI triage. 180-day retention.
$79/mo
Enterprise
Custom. Starting ~$599/mo. 1M+ events. SSO, audit logs, HIPAA, priority support.
Custom
Medusa
OSS (self-host)
$0. MIT license. Run Medusa backend + admin on your infra.
$0 base (usage-based)
Medusa Cloud Free
$0. Hobby projects. Shared infra. Community support.
Free
Medusa Cloud Pro
$99/mo. Production support. Dedicated DB. Priority.
$99/mo
Enterprise
Custom. SSO, SLA, dedicated cluster, PCI.
Custom
Free-tier quotas head-to-head
Comparing free on Rollbar vs oss on Medusa.
| Metric | Rollbar | Medusa |
|---|---|---|
| No overlapping quota metrics for these tiers. | ||
Features
Rollbar · 15 features
- Alerts — Rule-based alerts to Slack/email/PagerDuty.
- Custom Events — Log arbitrary events via API.
- Deploy Tracking — Annotate errors with deploy SHAs.
- Error Tracking — Capture uncaught exceptions + crashes.
- Intelligent Grouping — Fingerprint-based deduplication.
- Notifiers — 60+ alert channels (Slack, Jira, Teams, PagerDuty, Opsgenie, etc.).
- Person Tracking — Tie errors to end users.
- Real User Monitoring — Browser performance + error correlation.
- Rollbar AI Triage — AI root-cause analysis + suggested fixes.
- RQL Query — SQL-like error querying.
- Session Replay (add-on) — Video-like user session reconstruction.
- Source Maps — Minified JS → original.
- Telemetry Timeline — Breadcrumbs of events before crash.
- Webhooks — Outbound event streaming.
- Workflow Automations — Auto-assign owners, auto-close resolved items.
Medusa · 16 features
- Admin Dashboard — React-based admin UI.
- Auth — Customer + admin auth with JWT.
- Cart — Multi-region carts with tax/pricing logic.
- Checkout — Multi-step checkout flow.
- Customers + Groups — Customer records + B2B groups.
- Dynamic Pricing — Price lists, rules, customer-specific.
- Event Bus — Async events via Redis / RabbitMQ.
- File Service — Pluggable storage (S3, local).
- Gift Cards — Native gift-card support.
- Inventory + Multi-warehouse — Stock tracking across locations.
- Next.js Starter — Production-ready Next.js storefront.
- Orders + Fulfillment — Full order lifecycle (edits, returns, exchanges).
- Products + Variants — Products with options, variants, images.
- Promotions + Discounts — Rule-based promos, campaigns.
- Tax Providers — Pluggable tax calculation.
- Workflows Engine — Durable saga-style business logic.
Developer interfaces
| Kind | Rollbar | Medusa |
|---|---|---|
| CLI | — | medusa CLI |
| SDK | rollbar-go, rollbar.js (browser), rollbar (Node), rollbar-php, rollbar (Python), rollbar (Ruby) | @medusajs/js-sdk |
| REST | Rollbar REST API | Medusa Admin API, Medusa Store API |
| MCP | — | Medusa MCP |
| OTHER | Rollbar Dashboard, Rollbar Webhooks | Medusa Admin UI, Next.js Starter |
Staxly is an independent catalog of developer platforms. Outbound links to Rollbar and Medusa are plain references to their official websites. Pricing is verified against vendor pages at publication time — reconfirm before buying.
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