SendGrid (Twilio) vs OneSignal
Legacy email infrastructure at scale — 100B+ emails/year
vs. Mobile + web push, email, SMS, and in-app messaging at consumer scale
Pricing tiers
SendGrid (Twilio)
Free Trial
100 emails/day for 60 days. After: upgrade required.
Free
Essentials — 50k
50,000 emails/month. 1 teammate. 2 event webhooks.
$20/mo
Essentials — 100k
100,000 emails/month.
$35/mo
Pro — 100k
100,000/mo. Dedicated IPs + subusers + email validation (2.5k). 1000 teammates. 5 webhooks.
$90/mo
Pro — 2.5M
2,500,000/mo. Same Pro features.
$449/mo
Premier (5M+)
Custom. SSO, custom overage rates, white-glove.
Custom
OneSignal
Free
Unlimited mobile push, 10K web push subs, 10K email/mo, 1 journey. GDPR compliant.
Free
Growth
$19/mo + usage. 20K email/mo included, then $1.50/1K. 3 journeys. Advanced in-app.
$19/mo
Professional
Custom. Unlimited volume, 20 journeys, CSV export, prioritized support.
Custom
Enterprise
Custom. Dedicated CSM, SLA, frequency capping, advanced permissions, HIPAA options.
Custom
Free-tier quotas head-to-head
Comparing free-trial on SendGrid (Twilio) vs free on OneSignal.
| Metric | SendGrid (Twilio) | OneSignal |
|---|---|---|
| active journeys | — | 1 journeys |
| email monthly | — | 10000 emails/mo |
| mobile push | — | Unlimited subscribers |
| web push subscribers | — | 10000 subscribers |
Features
SendGrid (Twilio) · 12 features
- Dedicated IPs — Auto IP warmup, multiple IP pools per brand/customer.
- Dynamic Templates — Handlebars-based with versioning + A/B testing on subject/content.
- Email API (v3) — REST + SMTP. Dozens of endpoints for mail, stats, templates, subusers.
- Email Validation — Verify email addresses before sending. Credits per check.
- Event Webhook — Raw stream of send/delivery/bounce/open/click/unsubscribe/spamreport events.
- Inbound Parse — Route incoming mail → your webhook. Attachments + spam score.
- Link Branding — Track links on your own domain for reputation.
- Marketing Campaigns — Separate UI for bulk promotional sends. Segmentation, A/B, automation.
- SAML SSO — Premier tier only. SAML 2.0 auth for account access.
- Stats + Reports — Aggregated + per-category + per-subuser delivery metrics.
- Subusers — Isolate multi-tenant sends. Each subuser has own stats + API key + reputation.
- Suppression Groups — Granular unsubscribe groups (newsletter vs billing, etc.).
OneSignal · 12 features
- A/B Testing — Split testing across push, email, in-app.
- Analytics + Cohorts — Delivery, open, click, conversion metrics + retention cohorts.
- Email — Transactional + marketing email with templates.
- Frequency Capping — Limit message frequency per user.
- In-App Messaging — In-app banners, modals, surveys, carousels triggered by events.
- Intelligent Delivery — Optimize send time per user with ML.
- Journeys — Multi-step automations with branching, delays, actions.
- Live Activities — iOS Dynamic Island + Live Activities.
- Mobile Push — iOS (APNs), Android (FCM/HMS) push notifications.
- Segments — Dynamic audience targeting by tags, location, behavior.
- SMS — Two-way SMS in 200+ countries.
- Web Push — Browser push via service workers (Chrome, Firefox, Edge, Safari, Opera).
Developer interfaces
| Kind | SendGrid (Twilio) | OneSignal |
|---|---|---|
| SDK | sendgrid-go, sendgrid-java, @sendgrid/mail, sendgrid-php, sendgrid-python, sendgrid-ruby | OneSignal Android SDK, onesignal_flutter, OneSignal iOS SDK, @onesignal/node-onesignal, OneSignal Unity SDK, OneSignal Web SDK, react-native-onesignal |
| REST | SendGrid v3 API | OneSignal REST API |
| OTHER | Event Webhook, Inbound Parse Webhook, SMTP Relay | Outbound Webhooks |
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