Shopify vs LogRocket
Dominant SaaS commerce platform — Online Store + Hydrogen headless
vs. Session replay, product analytics, and error tracking for frontend apps
Pricing tiers
Shopify
Starter
$5/mo. Sell via social/chat links. No checkout site. Basic.
$5/mo
Basic
$29/mo ($19 annual). Full store. 2.9% + 30¢ online. 2 staff.
$29/mo
Shopify
$79/mo ($49 annual). 2.7% online. 5 staff.
$79/mo
Advanced
$299/mo ($229 annual). 2.5% online. Custom reports. 15 staff.
$299/mo
Plus
$2,300/mo (starting). Enterprise features, checkout customization, unlimited staff.
$2300/mo
Enterprise
Custom. For $1M+ GMV merchants. Dedicated support, Checkout Extensibility.
Custom
LogRocket
Free
1,000 sessions/month. 3 seats. 1-month retention. Basic session replay + JS error reporting.
Free
Team (low)
10k sessions/month. 5 seats. 1+ month retention.
$69/mo
Team (high)
25k sessions/month. 10 seats.
$139/mo
Professional
From $295/mo. Custom volume + retention. AI (Galileo) + MCP, Product Analytics (dashboards, funnels, heatmaps), API access 200/mo.
$295/mo
Enterprise
Custom 1M+ sessions. Unlimited seats. Self-hosted option. Custom BAA + legal + security.
Custom
Free-tier quotas head-to-head
Comparing starter on Shopify vs free on LogRocket.
| Metric | Shopify | LogRocket |
|---|---|---|
| No overlapping quota metrics for these tiers. | ||
Features
Shopify · 22 features
- Admin APIs — REST + GraphQL for management.
- App Store — 8,000+ apps.
- B2B (Plus) — Company accounts + catalogs.
- Checkout — Shopify-managed checkout (PCI-compliant).
- Checkout Extensibility — UI extensions in checkout (Plus).
- Collections — Manual + smart grouping.
- Customers — CRM-lite + B2B (Plus).
- Discounts — Automatic + code-based.
- Hydrogen — React/Remix headless framework.
- Inventory — Multi-location stock.
- Markets — Multi-region selling (currency, language).
- Online Store — Default Liquid-based storefront.
- Orders + Fulfillment — Multi-location fulfillment.
- Oxygen — Edge hosting for Hydrogen (Plus).
- Products + Variants — Full PIM.
- Shipping + Rates — Carrier integrations.
- Shopify Functions — Rust/WASM backend extensions.
- Shopify Payments — First-party payment processor.
- Shop Pay — Accelerated checkout with saved payment.
- Storefront API — GraphQL for custom storefronts.
- Theme Store — First-party + paid themes.
- Webhooks — Event subscriptions.
LogRocket · 14 features
- Cohort Analysis — Group users by behavior. Professional+.
- Custom Events — track() events attached to sessions.
- Frustration Signals — Auto-detect rage clicks, dead clicks, error clicks, u-turns.
- Funnels — Multi-step conversion funnels tied to session replays.
- Galileo AI — AI-summarized issues + suggested fixes. Professional+.
- Heatmaps — Click + scroll + rage click heatmaps. Professional+.
- JavaScript Error Reporting — Stack traces, source maps, user context, console + network before error.
- Network Monitoring — All XHR/fetch calls with req/res payload. PII redacted.
- Performance Monitoring — Core Web Vitals + custom metrics per session.
- Privacy Controls — Auto input sanitization + custom privacy rules.
- Product Analytics — Funnels, retention, conversion rates (Professional+).
- Session Replay — Pixel-perfect recordings with DOM + console + network + state.
- Source Map Support — Symbolicated stack traces via upload on build.
- User Identification — identify() to link sessions to user IDs + traits.
Developer interfaces
| Kind | Shopify | LogRocket |
|---|---|---|
| CLI | shopify CLI | — |
| SDK | @shopify/admin-api-client, @shopify/hydrogen | LogRocket Android, logrocket (browser), LogRocket iOS, LogRocket React, logrocket-react-native |
| REST | Admin REST API | LogRocket API |
| GRAPHQL | Admin GraphQL API, Storefront API | — |
| MCP | Shopify MCP (unofficial) | LogRocket MCP |
| OTHER | Liquid Templates, Shopify Admin, Shopify Webhooks | Webhooks |
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