Zapier vs CrewAI
The OG automation platform — 8,000+ app integrations + Zapier Copilot AI
vs. Role-playing multi-agent framework — agents that work together
Pricing tiers
Zapier
Free
100 tasks/month. Two-step Zaps. Zapier Copilot with daily limits. Unlimited Zaps, Tables, Interfaces.
Free
Professional
$19.99/month annual. Multi-step Zaps. Unlimited premium apps. Webhooks. Email + chat support. AI fields.
$20/mo
Team
$69/month annual. 25 users. Shared Zaps/folders. Shared connections. SAML SSO. Premier support.
$69/mo
Enterprise
Custom. Unlimited users, advanced admin, VPC peering, observability, TAM.
Custom
CrewAI
OSS (MIT)
MIT-licensed Python framework. Free forever.
$0 base (usage-based)
Enterprise
Managed CrewAI Enterprise — deploy + monitor Crews in the cloud. Custom pricing.
Custom
Free-tier quotas head-to-head
Comparing free on Zapier vs oss on CrewAI.
| Metric | Zapier | CrewAI |
|---|---|---|
| No overlapping quota metrics for these tiers. | ||
Features
Zapier · 18 features
- AI Actions — LLM-powered actions inside Zaps (summarize, extract, classify).
- Chatbots — AI chatbots that trigger Zaps.
- Code by Zapier — Run JS or Python inside a Zap step.
- Delays — Schedule step execution.
- Filters — Condition-based step skipping.
- Formatter — Data transforms (date, text, number, utilities).
- Paths — If/else branching inside Zaps.
- Premier Support — Team+ chat + email priority.
- SAML SSO — Team+ SAML authentication.
- Storage by Zapier — Simple key-value store across Zaps.
- Webhooks by Zapier — Custom HTTP triggers + actions.
- Zapier Agents — Autonomous AI agents with 8k+ app access.
- Zapier Canvas — Visual workflow diagrams for planning.
- Zapier Copilot — Build Zaps from natural-language description.
- Zapier Interfaces — No-code forms + pages + chatbots from Zaps.
- Zapier MCP — Bring 8k+ Zapier integrations to Claude + other MCP clients.
- Zapier Tables — No-code DB integrated with Zaps.
- Zaps (workflows) — Multi-step automations across apps.
CrewAI · 11 features
- CrewAI Enterprise UI — Managed cloud for deploying + monitoring crews.
- Hierarchical Process — Manager agent delegates to workers.
- Human Input — human_input=True pauses for human review/approval.
- MCP Tool Support — Consume MCP servers as Agent tools.
- Memory — Short-term, long-term, entity memory per Crew/Agent.
- Observability Integrations — Langfuse, LangSmith, AgentOps, OpenLIT.
- Planning Feature — Optional planner agent that plans before task execution.
- Task Guardrails — Validate task output + retry with feedback.
- Testing — Test Crews deterministically with eval metrics.
- Tools — 70+ pre-built tools (search, scrape, file, vision, code exec).
- Training — Train agents from feedback loops.
Developer interfaces
| Kind | Zapier | CrewAI |
|---|---|---|
| CLI | Zapier Platform CLI | CrewAI CLI |
| SDK | — | crewai (Python) |
| REST | Zapier Platform API | CrewAI Enterprise |
| MCP | Zapier MCP | — |
| OTHER | Webhooks by Zapier, Zapier Web App | — |
Staxly is an independent catalog of developer platforms. Outbound links to Zapier and CrewAI are plain references to their official websites. Pricing is verified against vendor pages at publication time — reconfirm before buying.
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